FREQUENTLY ASKED QUESTIONS

If you have any further questions, please do not hesitate to contact the Nursery Manager or Deputy Manager, who will be happy to help!

Are you open all year round?

We are open all year round, 51 weeks of the year! The opening times are 8.00am to 6.00pm weekdays only, with the option of all year round or term time only contracts. 

How are children/babies settled into Nursery?

Settling into Nursery can be a challenging time for both children and parents! Some children settle straight into the new routine and environment, whereas others can take a little longer.

Here are some of the simple steps we take to aid the transition process and ensure all children and parents feel happy and comfortable:

Settling in Sessions

We offer settling in sessions for those joining us, where children/babies join in with Nursery activities for a couple of hours with their parent(s) so they become familiar with the new environment and staff. This is a valuable time for staff to learn more about the child/baby and their routines.

Any concerns parents have about their child/baby starting Nursery can be addressed during these sessions. Staff are on hand to answer questions and to discuss any individual needs.

In the Nursery, we try and incorporate the child/baby’s home routine as much as possible, as we find this helps with the settling process.

 

All About Me Booklets

We ask parents to complete an All About Me booklet about their child/baby before the settling in sessions as this shares important information with staff such as the child/baby’s likes, dislikes, interests, what they are able to do, what they struggle with and how they like to be comforted. The more information included in the booklets, the better! The child/baby’s key staff member will be able to use this information to understand where the child is developmentally, as well as plan appropriate activities that the child will enjoy and build confidence in.

  

Key Member of Staff

A key member of staff will be allocated to each child/baby when they join the Nursery. This enables them to build a relationship with the child/baby and complete regular observations so parents are kept informed of how the child/baby is progressing developmentally.

 

Comforters

We understand that many children use comforters such as blankets, teddy bears, bottles and dummies as a source of familiarity and comfort. We encourage parents to leave one (where possible) at Nursery in case a child/baby needs it. As the child/baby become more familiar with their new environment, they may become less dependent on the comforter.

Do you offer funded places?

We are pleased to offer 15 hours funded childcare. If you are unsure whether your child qualifies, please contact the School Bursar (01284 754 654).

What do I do if my child will not be attending Nursery?

Please let us know as soon as possible if your child will not be attending their Nursery session/s as expected. This can be done by contacting the school office (01284 754 654 / office@southlee.co.uk) who will then inform Nursery staff.

If they are ill, do I need to pick them up?

We will contact you if we believe your child/baby is too unwell to be at Nursery. Our School Nurse is on hand to care for your child/baby until you arrive.

In the case of vomiting or diarrhea, please keep your child at home for 48 hours since the last episode.

Any child/baby with an allergy will need a completed medical form. This will be given to the School Nurse and a healthcare plan will be put in place.

Please inform the Nursery Manager or School Nurse if your baby is on any short or long term medication.

Parents are asked for a signed permission form for the School Nurse to administer medication. All medicine is safely stored in the locked medical room.

How do I inform you if I have changed my contact details?

Please keep us updated with any changes to your contact information. To update records, please provide the school office (01284 754 654 / office@southlee.co.uk) withyour new contact details.